Crisis Counselling and Suicide Prevention Phone Lines

  • All Regions: 1-800-SUICIDE (784-2433)

  • Vancouver Crisis Line: 604-872-3311

  • Or toll free 1-866-661-3311

  • TTY: 1-866-872-0113

KUU-US Crisis Line

First Nations and Aboriginal specific 24/7 crisis line based in Port Alberni and serving the entire province.  

  • Toll-free: 1-800-588-8717

  • Youth Line: 250-723-2040

  • Adult Line: 250-723-4050

Native Youth Crisis Line

Answered by staff 24/7 & available throughout Canada and US.

  • 1-877-209-1266

Trans Lifeline 

Trans Lifeline is a non-profit dedicated to the well-being of transgender people. It is a hotline staffed by transgender people for transgender people. Trans Lifeline volunteers are ready to respond to whatever needs members of the community might have. This is a FREE helpline run by volunteers and supported by the community.

24/7 Sexual Assault Crisis and Information Line (WAVAW Rape Crisis Centre)

Crisis Line support workers are there to listen, to provide non-judgmental support and, if needed, to provide information on available WAVAW services or referrals to other community programs and organizations.

  • 604-255-6344

Vancouver Rape Relief & Women’s Shelter

  • Phone: (604) 872-8212

  • 24 hour crisis line & TDD: (604) 877-0958

  • https://www.rapereliefshelter.bc.ca/

Pregnancy Options Service

Offers a free, confidential telephone line for women with an unintended pregnancy. Provides short-term telephone counselling, referral support, and information about abortion, adoption, and parenting resources. Counselling services are non-judgmental and supportive of every option. Serves BC.

  • Hours are 7:30 am to 4 pm Monday to Friday.

  • 604-875-3163

  • pos@cw.bc.ca

  • http://www.bcwomens.ca/our-services/gynecology/abortion-contraception#Counselling

Access and Assessment centre at VGH

For City of Vancouver residents age 17+ experiencing non-life threatening Mental Health or Substance Use issues.

  • Call or walk in from 7:30 a.m. – 11 p.m. daily. 

  • (604) 675-3700

  • 803 West 12th Avenue, Level 1 East Entrance, Vancouver, BC

    • Entrance located at the back of health centre building; access through laneway/service road.

Alcohol and Drug Information and Referral Service

  • Lower Mainland: 1-604-660-9382

  • BC: 1-800-663-1441

2-1-1

Looking for community, social or government services in the Lower Mainland? Simply dial 211- to help sort out your options and refer you to the resources best suited to your situation. 211 is free, confidential, multilingual, and available 24/7. TTY for Deaf/Hard of Hearing Callers: 604-875-0885